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Mobility Map by CityMaaS Logo

OVER £249B?

The Mobility Map enables your business to access the communities on our mobility map platform which unlocks the doors to a market worth £249B

A global platform that is built for the communities. Users can find out the accessibility info and relevant travel information before the trip.

Computer displaying the Mobility Map Web App with searchable accessibility information and navigation

It enables the business community on our platform to be inclusive and easily searchable by the disabled community as well as their friends and families. Our machine learning algorithm and gamification inspired by Games of thrones empower the communities to crowdsource and validate relevant accessibility information, which will benefit millions in the world.

The Hidden Housing Market: KEY FINDINGS


working age disabled people do not currently have the accessibility features they need


households who require accessibility features in their homes are in the top half of the income distribution.

More than


of the adult disabled population are under the age of 65

1 Million

households that have a need for accessible housing are already owner occupiers.

1.8 Million

disabled people have identified housing needs

More than


would be more likely to consider a property if it had adaptations to make it easier to use a bathroom, or step free access at the front of the property.

Example of Zoopla using the Mobility Map platform



We look at one example where CityMaaS cutting edge technology opens up a market for real estate companies and agents whilst helping disabled people find, buy and rent property.


CityMaaS technology allows real estate companies the opportunity to provide detailed information for disabled people to understand the accessibility of property both in the building and the surrounding area.


One million households that have a need for accessible housing are already owner-occupiers and of these some 230,000 are of working age. Significant Numbers of people with needs for accessible features also have the means to consider the purchase of a home.

Amongst households with an identified need for accessible housing, 39% (700,000) have incomes in the top half of the income distribution of the population as a whole. In addition, 55% of owner occupiers living in a household including a disabled person and 33% of working age households containing a disabled person have incomes above this level.


However, there is already a shortage of accessible housing in the UK and time after time housebuilding targets have not been met. The slow rate of building in the UK may become even worse after the referendum: shares in house-builders have slumped badly as a result of the uncertainty caused by the vote to leave. 360,000 households containing a disabled person have savings of £12,000 or more. 1 in 4 households needing accessible housing (480,000) have incomes above the median income after housing costs of all owner occupier households (£448 per week).


Disabled people are significantly more likely to be dissatisfied with their current home than non-disabled people: 14% say they are dissatisfied compared to 8% of non-disabled people. Satisfaction levels are lowest among disabled people under 45 and those currently renting from a private landlord.


A majority of the public would like to change something about their home, most commonly achieving more space or more rooms, gardens or parking. Disabled people are more likely to mention an internal change to their home, most commonly addition of or improvements to a downstairs toilet or bathroom.

In talking directly with people with a need for accessible features in their home the LSE research found that some people choose to cope as best they can without seeking to make changes, some pay for adaptations themselves (assuming that there is too little or no resources available from local authorities), and some consider a change of tenure their best option.

Whilst some would consider a house move to address their access needs, changing tenure or moving house would be more likely as part of a wider life change such as family expansion or downsizing at retirement. In this sense the market for accessible homes mirrors the market in general. However, older people or those who are carers are more likely than the general population to think of moving.

What distinguishes this market segment is their specific requirements for features that make it possible for them to buy with the confidence that their new home will meet their needs into the future. Many also found the proximity of family and friends in their support network an essential factor in choice of location.

The survey work also found that a number of people of all tenures see a move to social rented housing as a likely future option, that would meet their accessibility needs as they grow older.

The IPSOS MORI study found that regardless of current housing situation the public in general do acknowledge their potential future need for accessible housing features to some degree.

The majority (59%) of disabled people who are 65 and over say that they will need accessible housing features in the next five years, with 46% of all disabled people and 20% of the general public saying the same.

Of people with caring responsibilities, 47% say that the person they care for will need accessible housing features within the next five years or so.


The growing number of disabled people, queues of first time buyers and not least our increasing population of older people demand that we pay attention to the way that our new homes are designed and demonstrate a clear market for homes.

Not to address this now, as the UK ramps up its house building efforts, risks replacing one housing crisis with a different one in years to come. The findings of this research programme point to four main recommendations:

1) Developers and their marketing teams should look again at their target markets and products. Are they missing out on the significant market of people that have or anticipate having needs for accessible features in their home and has financial mean to buy? Is there an opportunity to deliver more of what the public like by providing more homes with inclusive features such as downstairs bathrooms and level entrances?

2) Developers, planners, and health and social care commissioners should take note of the overwhelming desire of the general public to maintain independence in mainstream housing as they age and/or develop needs for care and support.


We need to ensure that the homes of the future enable people to age in place, or have genuine choice to move to a home that is designed and built to support their ongoing independence not only for the sake of the household but minimise public spending on the alternative.

Contact us for a free demo

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CityMaaS Hidden Housing Report



We have created a detailed business report about the potential your business can grow profits whilst supporting a good cause. The CityMaaS Hidden Housing Report will be available in the next couple of weeks so please check back soon.

Join many brands, institutes, businesses, and communities on the Mobility Map platform here

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